DoT launches Digital Intelligence Portal, ‘Chakshu’ facility to curb cyber crimes, financial frauds

  • 05 Mar 2024

Why is it in the News?

The Department of Telecommunications (DoT) recently launched its ‘Digital Intelligence Platform (DIP)’ to curb the misuse of telecom resources in cybercrimes and financial frauds, and the ‘Chakshu’ facility on the Sanchar Saathi portal to enable citizens to report suspected fraud communication.

About Digital Intelligence Platform (DIP):

  • Digital Intelligence Platform (DIP) is developed by the Department of Telecommunications.
  • It is a secure and integrated platform for real time intelligence sharing, information exchange and coordination among the stakeholders i.e. Telecom Service Providers (TSPs), law enforcement agencies (LEAs), banks and financial institutions (FIs), social media platforms, identity document issuing authorities etc.
  • The portal also contains information regarding the cases detected as misuse of telecom resources. The shared information could be useful to the stakeholders in their respective domains.
  • It also works as a backend repository for the citizen-initiated requests on the Sanchar Saathi portal for action by the stakeholders.
  • The DIP is accessible to the stakeholders over secure connectivity and the relevant information is shared based on their respective roles.
  • The said platform is not accessible to citizens.

What is the Chakshu Facility?

  • Chakshu is the latest addition to the citizen centric facilities already available on the Sanchar Saathi portal of DoT.
  • It facilitates citizens to report suspected fraud communication received over call, SMS or WhatsApp with the intention of defrauding like KYC expiry or update of bank account / payment wallet / SIM / gas connection / electricity connection, sextortion, impersonation as government official / relative for sending money, disconnection of all mobile numbers by Department of Telecommunications etc.
  • In case, a citizen is already a victim of cyber-crime or financial fraud, it is advised to report at cyber-crime helpline number 1930 or website https://www.cybercrime.gov.in of Government of India.