Why is it in the News?

According to a recent report, the Pradhan Mantri Janjati Adivasi Nyaya Maha Abhiyan (PM JANMAN) is facing challenges in implementation.

Context:

• India is home to numerous tribal groups, including 75 identified as Particularly Vulnerable Tribal Groups (PVTGs) across various states.
• To address their socio-economic backwardness, the Government of India launched the Pradhan Mantri PVTG Development Mission in 2023-24.
• Despite this initiative, both PVTGs and frontline officials encounter significant challenges when using a mobile application to register for the housing scheme.

What is the Pradhan Mantri Janjati Adivasi Nyaya MahaAbhiyan (PM JANMAN)?

• The Pradhan Mantri Janjati Adivasi Nyaya MahaAbhiyan (PM JANMAN) is an initiative launched by the Government of India to uplift and empower the Particularly Vulnerable Tribal Groups (PVTGs).

Its key objectives and implementation aspects:

• The PM JANMAN initiative aims to ensure that PVTGs have access to essential services and improved living standards by addressing their critical needs through a comprehensive set of interventions.
  • One of the flagship programs under this initiative is the Housing scheme, a Direct Benefit Transfer (DBT) scheme designed to provide secure and habitable housing to PVTG households.
• The Housing scheme targets to reach 4.90 lakh PVTG households by the year 2026, with each household entitled to receive ?2.39 lakh in three instalments.
  • This financial assistance is intended to enable these vulnerable communities to construct safe and durable houses, protecting them from environmental challenges and providing a sense of security and dignity.
• By addressing the critical need for safe housing, along with other interventions focused on clean drinking water, sanitation, and other essential services, the PM JANMAN initiative aims to uplift the living conditions of PVTGs and empower them to overcome the challenges they face.
  • This comprehensive approach seeks to create a supportive environment for the overall development and well-being of these marginalized communities. CopyRetry

What are the Challenges Associated with PM JANMAN Housing Scheme Implementation?

Data Mismatch and Ineligibility Issues:

• A significant challenge in the registration process is the widespread deletion of job cards, essential for registering for the PM JANMAN Housing scheme.
• Over the past two years, more than eight crore MGNREGA workers' job cards, including those of PVTG members, have been deleted. This massive data purge has prevented many eligible households from registering for the scheme, thereby excluding them from receiving benefits.
• Additionally, incorrect registrations have been reported, where individuals register using others' job cards.
• This not only deprives rightful owners of their entitlements but also creates administrative burdens in correcting these errors.

Discrepancies in Data Collection Systems:

• The 'Awaas+' registration app, used by block/panchayat-level officials, is critical for data collection but has significant discrepancies with other official records.
  • For instance, in Vanjari Panchayat, Alluri Sitharama Raju district, Andhra Pradesh, the app lists only 22 villages, while the MGNREGA Management Information System (MIS) lists 31 villages.
• These discrepancies confuse beneficiaries and officials and may lead to the exclusion of eligible households.

App Usability and Confusion:

• The 'Awaas+' app's user interface and functionality present several challenges. The app collects beneficiaries' data in three main areas: geographical location, household profiles, and bank account details.
• However, its design and operational issues make the process cumbersome.
• The app includes pre-populated village lists that often do not match official records, leading to incorrect registrations or an inability to register certain households.

Geo-tagging and Network Issues:

• The app’s geo-tagging feature, meant to accurately record household locations and planned construction sites, faces issues due to network problems in remote areas.
• These network issues hinder the geo-tagging process, resulting in incomplete or incorrect data entries, which affects registration and service delivery planning.

Financial Inclusion Barriers:

• The app's bank selection functionality is another significant hurdle. Beneficiaries must choose from three categories of banks (Cooperative Bank, Commercial Bank, or Regional Rural Bank), each presenting numerous options.
  • For instance, selecting 'Commercial Bank' can display over 300 options, and choosing 'State Bank of India' can show over 500 branch options.
• This complexity is overwhelming for beneficiaries and officials, especially those with limited digital literacy.
• Despite the Government of India’s push for India Post Payments Bank (IPPB) to enhance financial inclusion in remote areas, the app does not list IPPB, limiting access to convenient banking services for many PVTG households.

Inclusivity and Accessibility Issues:

• The app also fails to capture specific information about PVTGs, defaulting to a general 'ST' (Scheduled Tribe) category.
• This oversight results in non-PVTG registrations, complicating the process further. Local officials sometimes require PVTG members to obtain certification from village leaders, problematic in areas where PVTGs and non-PVTGs coexist.
• Additionally, network issues exacerbate the geo-tagging feature's challenges, adding to the difficulties faced by officials and beneficiaries alike.

Recommendations for Policymakers to Improve the PM JANMAN Scheme:

User-Friendly Application Interface:

• Redesign the ‘Awaas+’ mobile app to simplify navigation with intuitive menus and clear instructions.
• This will assist both beneficiaries and frontline officials who may not be tech-savvy. Include detailed guidelines on entering names and other details, especially when Aadhaar information is unavailable or differs from official records.

Accurate and Comprehensive Data Lists:

• Ensure the app’s pre-populated lists of villages and other data fields are regularly updated and synchronized with other government databases, such as the MGNREGA Management Information System (MIS), to eliminate discrepancies.
• Additionally, include explicit fields for PVTGs within the app to prevent incorrect registration of non-PVTG households.

Include IPPB in Banking Options:

• Add the India Post Payments Bank (IPPB) to the list of available banks in the registration app.
• Given IPPB’s extensive reach in rural and remote areas, this inclusion would significantly enhance financial access for PVTG households.
• Simplify the bank selection process by implementing a search function or categorizing banks more effectively to facilitate easier selection by users.

Improve Technical Infrastructure:

• Invest in improving network connectivity in remote areas to support geo-tagging and other app functionalities.
• Partner with telecom companies to extend coverage to underserved regions and develop offline capabilities for the registration app, allowing data collection without immediate internet access and subsequent synchronization when connectivity is available.

Provide Comprehensive Training and Support:

• Implement comprehensive training programs for frontline officials and community volunteers on using the app and managing the registration process efficiently.
• Establish dedicated technical helplines or support centres to assist with real-time troubleshooting and provide guidance for users facing difficulties.

Conclusion

While various initiatives have targeted the vulnerabilities of PVTGs, accessing government benefits remains a substantial challenge for these marginalized communities. The PM JANMAN initiative stands as a potential avenue to enhance the well-being of PVTGs. However, it is imperative to address the existing obstacles in the registration process and prioritize inclusivity and accessibility. The PM JANMAN scheme presents an opportunity to shift the paradigm for PVTGs, but its success hinges on effectively tackling implementation challenges and fulfilling the commitments made.